Guides

Resources

For Tenants

🔍

How to Search Smarter

Use locality, budget, and BHK filters together, and save shortlists so you can compare properties side by side before reaching out.

🪪

Documents to Keep Ready

Government ID, address proof, and employment/income proof are typically asked for during move-in KYC — having them ready speeds things up.

🏠

Visiting a Property

Always visit in person before paying any deposit. Check water pressure, power backup, network coverage, and talk to neighbours if you can.

📝

Understanding Your Agreement

Confirm the rent, deposit, notice period, and any maintenance charges in writing before signing — and keep a copy for yourself.

🔧

Raising Maintenance Requests

Once you're set up with your property manager, log repair or maintenance issues directly from your Tenant Portal to keep a clear record.

💬

Talking to Owners Directly

Be clear about your move-in date, budget, and any special requirements upfront — it saves everyone time.

For Property Managers

📸

Listings That Get Noticed

Well-lit photos and a short video walkthrough consistently drive far more genuine inquiries than text alone.

👥

Onboarding a Tenant

Use the PM Portal's Tenant Management tools to record KYC status, lease dates, and rent terms in one place from day one.

💰

Staying on Top of Rent

Track collections and outstanding dues from your dashboard, and record payments as they come in so nothing slips through.

🛠️

Handling Maintenance Efficiently

Triage incoming tickets by priority and keep tenants updated on status — it builds trust and reduces repeat complaints.

📋

Lease Renewals

Review upcoming lease expiries ahead of time from your dashboard so renewals (or move-outs) never catch you off guard.

📢

Communicating with Tenants

Use Announcements for building-wide updates and direct messages for anything tenant-specific.